PRIVACY AND COOKIES POLICY

About Us

DB Concert Enterprises Ltd is a company registered in England and Wales (No. 16470910) with its registered office at 86 to 90 Paul Street, London EC2A 4NE. References in this Policy to “we”, “us”, or “our” are to DB Concert Enterprises Ltd.

This Policy explains how we collect and use personal data when you visit our website or contact us, and explains your rights in relation to that data.

We are the controller of your personal data for the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation.

If you have any questions about this Policy or how we use your data, you can contact us at info@dbce.uk.

We may update this Policy from time to time. Any changes will be published on this page and, where appropriate, notified to you by email.

What information we collect and why

When you contact us by email or via our website, we may collect your name, email address, telephone number, and any other information you choose to provide. We use this information only to respond to your enquiry or to provide the services you request.

If you subscribe to any mailing list or updates, we will collect your name and email address on the basis of your consent, which you may withdraw at any time.

If you do not provide information that is necessary for us to respond to you or provide services, we may be unable to do so.

We may also collect technical information automatically when you use our website, including your IP address, browser type and version, time zone setting, operating system, platform, and information about how you use the site. This data is used for our legitimate interests in operating, maintaining, securing, and improving our website, analysing usage patterns, and ensuring content is presented effectively.

Who we share your information with

We may share your personal data with third party service providers who support our business, such as website hosting providers, cloud storage providers, and email service providers. These parties are required to protect your information and use it only to provide services to us.

We may also disclose personal data where required by law, or to regulators, courts, law enforcement authorities, or professional advisers such as accountants or lawyers where necessary.

If our business or assets are sold, transferred, or merged, personal data may be transferred as part of that transaction.

We do not sell personal data to third parties.

How long we keep your information

We retain personal data only for as long as necessary to manage our relationship with you and to meet legal, regulatory, accounting, or tax requirements. When data is no longer required, it is securely deleted or anonymised.

International transfers

Some of our service providers may store or process personal data outside the United Kingdom or European Economic Area. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law. You may request further information by contacting us at info@dbce.uk.

Data security

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no system of electronic storage or transmission is completely secure and absolute security cannot be guaranteed.

Your rights

You have the right to be informed about how your personal data is used, to access your personal data, to request correction of inaccurate or incomplete data, and in certain circumstances to request deletion of your data.

You also have the right to restrict processing, to request data portability, to object to certain types of processing including direct marketing, and not to be subject to decisions based solely on automated processing where they would have a legal or similarly significant effect. Where processing is based on consent, you may withdraw that consent at any time.To exercise any of these rights, contact us at info@dbce.uk.

Cookies

Cookies are small text files placed on your device when you visit a website.

We use cookies to operate our website, improve performance, analyse traffic, personalise content, and support marketing activity.

These may include cookies that are strictly necessary for website operation, cookies that measure site usage and performance, cookies that remember your preferences, and cookies that record how visitors navigate the site.

Third party providers such as analytics or advertising services may also place cookies on your device.

You can control or block cookies through your browser settings. If you block all cookies, some parts of the website may not function correctly.

Further information about cookies is available at https://www.allaboutcookies.org.

Links to other websites

Our website may contain links to third party websites or platforms such as social media services. We are not responsible for their privacy practices and recommend that you review their privacy policies before submitting any personal data to them.

Website hosting

Our website is hosted using Squarespace.

Contact and complaints

If you have any questions, comments, or concerns about this Policy or how we handle personal data, please contact us at info@dbce.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office at https://ico.org.uk or by telephone on +44 (0)303 123 1113.

Last updated: February 2026